How we handle your story
These five commitments describe how Penmora handles your story - what happens between someone speaking into the app, or typing their memories, and what Penmora does with what they have said.
They sit alongside our principles, which describe how the product is built. Both pages are published because promises matter more when they can be read, tested, and returned to.
One
No invention or gap-filling
Penmora only works with what has been recorded or written down. If something was not covered, it says so plainly.
It does not guess what you might have said, infer what you probably meant, or add details to make a neater story. The point is not to produce the fullest possible version of a life. It is to preserve the story that was actually told.
Two
Audio and the written word are the source of truth
Most storytellers record by speaking, though some prefer to type. Either way, what you record is the source.
Spoken recordings are transcribed from what was actually said and kept as close as possible to how it was said - the pauses, the asides, the false starts, and the way the story came out. Typed memories stay as they were typed. Penmora does not create a smoother version and treat that as the truth.
Three
The AI helps you find what you said, not change it
Penmora's AI helps you work with what you have recorded. It can search across recordings, help you find a story you remember telling, group related material, or create a summary when you ask for one.
Those outputs are guides back to the original material. They are not replacements for it. The AI does not rewrite the recordings themselves, improve your phrasing, or make you sound more polished than you were. The recording stays as you made it.
Four
You see what the AI is doing with your words
When the AI groups recordings, suggests a connection, or creates a summary, Penmora shows where that work came from: which recordings it used, what it included, and what it left out.
You can change what it has done, refuse it, or ignore it. The AI is there to make the archive easier to use, not to make quiet decisions on your behalf.
Five
You have the final say
Anything the AI creates from your recordings - a summary, a grouping, a suggested connection, or a written piece - is something you review before it is used.
You see it before it becomes part of your archive, before anyone else sees it, and before it becomes part of a printed book or shared piece. If you do not want it, it does not go in. The platform may help shape the work, but the decision stays with the person whose story it is.
If you would like to read further:
the six product principles Penmora is built around. They explain what the AI may do, what it must never do, how recordings are protected, and how the storyteller stays in control.
where the idea came from, why Penmora is being built carefully before it opens more widely, and why the product starts from a simple belief: that someone's own words and voice matter more than a polished version created for them.
practical answers to the questions people are likely to ask before trusting Penmora with a life story: how private recordings are kept, what the AI does and does not do, who can access the archive, what can be edited, and what happens if someone changes their mind.