Contact

Get in touch with us

We’re here to answer your questions or listen to your thoughts. Reach out using the form or details below.

Ways to contact us

If you have questions about recording family stories or using our resources, please get in touch. We aim to reply within two working days.

Connect with us online

Follow for updates, tips, and new articles on preserving family memories.

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Questions about recording family stories?

Explore answers to common questions about capturing and preserving family memories. If you need more guidance, we’re here to support you.

Have more questions? We’re here to help—just reach out.

Contact options

Connect with our team

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Email support

Send us your questions or thoughts. We reply promptly and are here to help with any family history queries.

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Phone support

Prefer a conversation? Call us during weekday hours for friendly guidance and support.

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Postal enquiries

If you’d like to write to us, please use our postal address. We welcome your letters and read each one carefully.